Privacy Policy

BrandElevateLab ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brandelevatelab.shop or engage our services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you fill out forms on our website, including:

• Full name
• Email address
• Phone number
• Company name
• Service requirements and budget range
• Any additional information in message fields

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and the date/time of your visit.

1.3 Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information to:

• Respond to your enquiries and provide requested services
• Send promotional and marketing communications (where you have opted in)
• Improve our website and service offerings
• Comply with legal obligations
• Protect against fraudulent or unlawful activity

3. Marketing Communications

By ticking the consent checkbox on our enquiry form, you expressly consent to receive marketing and promotional messages from BrandElevateLab via RCS, WhatsApp, email, and SMS. You may opt out of such communications at any time by contacting us at contact@brandelevatelab.shop or by using the unsubscribe link in any email.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Trusted service providers who assist in operating our website and business (under strict confidentiality agreements)
• Legal and regulatory authorities when required by law
• Business successors in the event of a merger or acquisition

5. Data Security

We implement industry-standard security measures including SSL encryption, access controls, and firewalls to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Upon request, we will delete or anonymise your data within 30 days.

7. Your Rights (Under PDPB / Indian Law)

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Withdraw consent to marketing communications at any time
• File a complaint with the relevant data protection authority

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
BrandElevateLab (powered by ELEVATE INDUSTRIES)
Ground Floor, Plot No 255, Sector 3, DSIIDC Bawana Industrial Complex, Bawana Industrial Area, New Delhi, North West Delhi, Delhi, 110039
📞 +91 6222894043
✉️ contact@brandelevatelab.shop
📄 GST: 07ADUPG7018B1ZN